Careers with ZINFI

Need a DevOps Engineer with Azure expertise, skilled professional who bridges the gap between software development and IT operations by implementing DevOps principles and practices in an Azure cloud environment. Must have extensive knowledge of Azure services and tools and collaborate with development teams to streamline the software delivery process, enhance system scalability, and improve operational efficiency. As an DevOps Engineer with Azure you must have proficiency in Azure DevOps services, such as Azure Pipelines, Azure Repos, and Azure Boards, to automate build, test, and deployment processes. You will work on continuous integration and continuous deployment (CI/CD) pipelines, ensuring smooth and reliable application releases.

As a Business Analyst at ZINFI, you will be responsible for analysing customer needs, documenting business requirements, and implementing solutions that align with customer value propositions. You’ll collaborate with customers, Product Owners, and other stakeholders to transform business needs into actionable solutions that deliver measurable value. We seek individuals who embody ZINFI’s core values: transparency, effectiveness, accountability, mindfulness, ownership, respect, knowledge, and willingness to take on challenges while maintaining a customer-centric focus in a dynamic, collaborative environment.

This role manages vendor-client relationships by handling service support tickets, ensuring timely resolutions per SLAs, and maintaining clear communication with customers. Responsibilities include tracking and escalating issues, collaborating with internal teams, and adhering to SOPs. It also involves gathering feedback, reviews, and success stories through outreach, posting them on various platforms, and documenting them accurately. Insights from feedback and ticket trends are used to improve services. Regular client and team meetings ensure smooth operations, while compliance with guidelines and regulations like GDPR is maintained throughout all interactions and feedback activities.

5+ years of expertise in SEO/SEM, email, social media, and display campaigns. Skilled in HubSpot, Gong, and CRM tools, with strong analytical abilities and data-driven strategies. Proven success in leveraging trends and automation tools to drive engagement, optimize performance, and deliver measurable results.

The role involves collaborating with management to draft and evaluate business plans, monitor cash flows, analyse trends, and mitigate financial risks.  Responsibilities include managing accounting systems, budgets, audits, collections, and global vendor payments while ensuring timely invoicing, accurate financial reporting, cost reductions, revenue optimization, and compliance with statutory requirements.

As a Professional Services Manager at ZINFI, you will lead the delivery of diverse customer programs, managing them from initiation to completion. Working closely with cross-functional teams—Business Analysts, Product Owners, QA, Customer Success Managers, and Engineering—you’ll act as a customer advocate, ensuring their needs are met. We seek candidates who align with our core values: transparency, effectiveness, accountability, mindfulness, ownership, and respect, while being adaptable and ready to take on challenges in a dynamic environment.

As our organization continues to embrace agile methodologies, we’re in search of a highly skilled Scrum Master to lead and champion our agile transformation. In this pivotal role, you will utilize your 5 years of experience and Scrum Master certification to guide our development teams through successful sprints, ensuring that agile practices are effectively applied. Your primary focus will be on removing obstacles, promoting collaboration, and fostering a culture of continuous improvement. You will work closely with product owners, development teams, and stakeholders to deliver value-driven software projects. If you’re passionate about agile principles and dedicated to optimizing team performance, we invite you to join our team and help us drive excellence in agile project management.

Join our dynamic team as a Software Development Engineer in Test (SDET) and play a pivotal role in ensuring the quality and reliability of our software products. As an SDET, you’ll leverage your programming skills and testing expertise to design and develop automated test scripts and frameworks. Your contributions will be essential in maintaining our high software standards and reducing testing time, enabling faster release cycles. You’ll collaborate closely with our development and quality assurance teams, identifying and addressing potential issues early in the development process. If you’re a detail-oriented and technically savvy professional with a passion for software quality and test automation, this role provides an exciting opportunity to shape the future of our software products and contribute to our continued success.

Looking for a Senior Software Engineer is a highly skilled professional responsible for designing, developing, and maintaining complex software systems, with an extensive background in programming and computer science. Has to possess advanced knowledge of multiple programming languages, software development methodologies, and system architectures. You will collaborate with cross-functional teams, including project managers, designers, and quality assurance analysts, to translate business requirements into functional software solutions.

Develop top-notch, easy-to-understand product guides, API docs, and FAQs for SaaS platforms. Lead lifecycle management, collaborate with teams, refine content strategy, and mentor writers. Enhance user experience through feedback, innovative tools, and accessible content—aligning with product roadmaps, regulatory standards, and customer needs for impactful clarity.

This role involves conducting user research through interviews, surveys, and usability testing to understand user needs and pain points. Key responsibilities include designing intuitive information architectures and user flows, creating wireframes, prototypes, and visually appealing user interfaces with consistent layouts, typography, and color schemes. The role also emphasizes usability testing to refine designs and ensure user satisfaction. Collaboration with cross-functional teams, including product managers, engineers, and marketing, is essential for delivering high-quality user experiences. Staying updated on UI/UX trends and best practices is crucial to continuously enhance design processes and outcomes.

Design unique, interactive web content, social media visuals, and digital marketing materials. Craft animations, videos (Premiere Pro), and print-quality brochures (InDesign). Enhance brand messaging, boost online engagement, and produce high-quality visuals with Photoshop—collaborating closely with marketing to deliver stunning, impactful content across platforms.