Careers with ZINFI

Need a DevOps Engineer with Azure expertise, skilled professional who bridges the gap between software development and IT operations by implementing DevOps principles and practices in an Azure cloud environment. Must have extensive knowledge of Azure services and tools and collaborate with development teams to streamline the software delivery process, enhance system scalability, and improve operational efficiency. As an DevOps Engineer with Azure you must have proficiency in Azure DevOps services, such as Azure Pipelines, Azure Repos, and Azure Boards, to automate build, test, and deployment processes. You will work on continuous integration and continuous deployment (CI/CD) pipelines, ensuring smooth and reliable application releases.

As a Business Analyst at ZINFI, you will be responsible for analysing customer needs, documenting business requirements, and implementing solutions that align with customer value propositions. You’ll collaborate with customers, Product Owners, and other stakeholders to transform business needs into actionable solutions that deliver measurable value. We seek individuals who embody ZINFI’s core values: transparency, effectiveness, accountability, mindfulness, ownership, respect, knowledge, and willingness to take on challenges while maintaining a customer-centric focus in a dynamic, collaborative environment.

This role manages vendor-client relationships by handling service support tickets, ensuring timely resolutions per SLAs, and maintaining clear communication with customers. Responsibilities include tracking and escalating issues, collaborating with internal teams, and adhering to SOPs. It also involves gathering feedback, reviews, and success stories through outreach, posting them on various platforms, and documenting them accurately. Insights from feedback and ticket trends are used to improve services. Regular client and team meetings ensure smooth operations, while compliance with guidelines and regulations like GDPR is maintained throughout all interactions and feedback activities.

As a Delivery Manager at ZINFI you will be primarily responsible for the delivery of the end-to-end capabilities with regards to the custom workflows for Enterprise customers. You will work very closely with Product Owners, QA, Customer Success Managers and the Engineering Leadership.

The role involves collaborating with management to draft and evaluate business plans, monitor cash flows, analyse trends, and mitigate financial risks.  Responsibilities include managing accounting systems, budgets, audits, collections, and global vendor payments while ensuring timely invoicing, accurate financial reporting, cost reductions, revenue optimization, and compliance with statutory requirements.

We are seeking a skilled and experienced Power BI Developer to join our team. The ideal candidate will play a critical role in enhancing our existing Power BI reports and dashboards, while also mentoring and training 2-3 new developers to onboard them effectively into our team. While we use the Power BI Embedded version for our product, expertise in the standard Power BI platform is sufficient for this role.

As a Program Manager at ZINFI, you will lead the delivery of diverse customer programs, managing them from initiation to completion. Working closely with cross-functional teams—Business Analysts, Product Owners, QA, Customer Success Managers, and Engineering—you’ll act as a customer advocate, ensuring their needs are met. We seek candidates who align with our core values: transparency, effectiveness, accountability, mindfulness, ownership, and respect, while being adaptable and ready to take on challenges in a dynamic environment.

We are seeking a detail-oriented Product Owner, to bridge internal teams, prospects, and customers by capturing key requirements and translating them into user stories, solution documents, and mock-ups. You will support pre- and post-sales processes, collaborate with Product and Engineering teams, and conduct product demos. If you excel in business analysis, solutions engineering, and technical documentation, this role offers an exciting opportunity to drive innovation and customer success.

As our organization continues to embrace agile methodologies, we’re in search of a highly skilled Scrum Master to lead and champion our agile transformation. In this pivotal role, you will utilize your 5 years of experience and Scrum Master certification to guide our development teams through successful sprints, ensuring that agile practices are effectively applied. Your primary focus will be on removing obstacles, promoting collaboration, and fostering a culture of continuous improvement. You will work closely with product owners, development teams, and stakeholders to deliver value-driven software projects. If you’re passionate about agile principles and dedicated to optimizing team performance, we invite you to join our team and help us drive excellence in agile project management.

Looking for a Senior Software Engineer is a highly skilled professional responsible for designing, developing, and maintaining complex software systems, with an extensive background in programming and computer science. Has to possess advanced knowledge of multiple programming languages, software development methodologies, and system architectures. You will collaborate with cross-functional teams, including project managers, designers, and quality assurance analysts, to translate business requirements into functional software solutions.

As an Engineering Manager at ZINFI, you will be primarily responsible for the delivery of production-level software from your teams. You will work closely with Product Owners, QA, Customer Success Managers, and the Engineering Leadership.

Develop top-notch, easy-to-understand product guides, API docs, and FAQs for SaaS platforms. Lead lifecycle management, collaborate with teams, refine content strategy, and mentor writers. Enhance user experience through feedback, innovative tools, and accessible content—aligning with product roadmaps, regulatory standards, and customer needs for impactful clarity.

Design unique, interactive web content, social media visuals, and digital marketing materials. Craft animations, videos (Premiere Pro), and print-quality brochures (InDesign). Enhance brand messaging, boost online engagement, and produce high-quality visuals with Photoshop—collaborating closely with marketing to deliver stunning, impactful content across platforms.