Senior Product Manager

Senior Product Manager | Pleasanton, USA

Key Words:

  • Create User Story | Wireframe | Prototype | Feature List | SRS | BRD | DFD flow diagrams as per requirement | Roadmap Collaboration & Development


Use Case & Feature Development

  • Capture internal, pre-sales prospect, and post-sales customer use cases/requirements/features and work closely with the engineering team to explain the requirements with required documents – user story, DFD, Mock-up, Sequence Diagram, etc.
  • Responsible for preparing User Stories, Data Flow, Business Requirement Documents (BRD), Functional Requirement Specification (FRS), and use cases.
  • Construct workflow charts and diagrams; study system capabilities; writing specifications; develop mockups and prototypes by working with UI/UX team.
  • Ensure that the company’s product & features can meet the customer’s requirements.
  • Analyze all RFIs & RFPs to create detailed segment-based feature requirements and carry out impact/rational analysis for investment.
  • Conduct detailed customer usage analysis – using product wizard and other portal utilization data – to identify how to simplify user journey to attain so-called “consumer level ease of use.”

Roadmap Development & Management

  • Monitor project progress and perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports tied to roadmap feature releases.
  • Thoroughly learn and deploy Agile scrum methodology to roadmap development, release, and management via integrating product management processes with engineering.
  • Collaborate with the Product Management team on features/requirements scoping and analysis as part of Roadmap consideration and planning.
  • Lead, participate, and collaborate with Docs Team on all Product Support Documentation relating to released features – including Pendo Guides, Help Guides, Help Portal articles, Videos, etc.

Sales Enablement

  • Assist sales with appropriate sales tools development related to product features and utilization.
  • Work with the Solution Engineering team to develop customer use cases that can be used for both customer deployment and pre-sales deployment areas.
  • Train sales with various use cases and deployment scenarios to drive higher sales.

Business Performance Analysis

  • Carry out financial analysis across product modules, utilization, and customer revenue to drive future investment rationales.
  • Conduct complete market and competitive analysis to assist in overall business model and direction development.

Program Communication & Management

  • Communicate with team heads regarding common challenges, roadblocks, and other issues interrupting their workflow.
  • Create detailed plans for the execution and implementation of new processes, including budgetary guidelines and critical personnel.
  • Define project requirements by identifying project milestones, phases, and elements.


  • 7-10 years of relevant industry experience dealing with sales and marketing automation SaaS solutions
  • Hands-on experience with use case creations, mock-ups, and prototype creation by working with customers.
  • Functional product management (product, pricing, positioning, and placement) experiences is a plus.
  • Experienced with prioritization of highly complex and multiple requirements.
  • Demonstrated ability to build large financial models to reflect product performances and investment requirements.


  • Ability to create extensive complex reports by using macros, calculations, etc.
  • Ability to take abstract business workflows and translate them into technical workflow/process documentation for SaaS automation
  • Ability to communicate with the engineering team on various aspects of a highly specialized product
  • Detail-oriented, analytical, and inquisitive
  • Ability to work independently and with others
  • Extremely organized with strong time-management skills
  • Excellent communication skills and knowledge to explain complex issues.
  • Ability to impact operations and effect change without being confrontational
  • Functional Attributes
    • Advanced MS Office skills
    • Prototyping tools (Figma, Adobe XD, etc.)
    • Project Management
    • Interpersonal Communication skills


  • Must have a bachelor’s degree in science or engineering.
  • Additional training and certifications related to product management are highly desired.


  • This role reports to the Head of Products